About this service
For anyone of any age who would like to feel safer, more protected and independent in their own home, 24 hours a day. Carelink provides a community/social alarm system & response to emergency calls in addition to directing customers to the help they need.
The service can also provide additional sensors such as, but not limited to: smoke detectors and fall & movement detectors as part of a comprehensive 'TEC' package subject to a simple technical Assessment. Additional charges may apply for this depending on customers circumstances.
Carelink now use a community alarm device normally linked to your existing broadband line or by SIM card, and provides a small personal trigger button that is carried by the user whilst they are at home. Should an emergency take place; for example a fall in the home, then by simply pressing the carried button, the user is able to make contact with the response centre, without the need to reach the telephone.
Carelink can offer new and existing customers to option to purchase a key safe that can fitted to the outside of their property, that can allow care agencies or the emergency services quick access if the customer is unable to open the door.
Carelink is currently undergoing a Transition away from traditional copper based telephone systems and into GSM (mobile network) and Digital ready (VoIP) systems to be ready for the 'national digital switch'
Service Information
Target audiences |
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Support groups |
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Referral required | Yes |
Notes
Open to those aged 18+