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Emergency Response Service

Photograph taken by Brian Peters

Emergency Response Service

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When family and friends move away, sometimes it is difficult to know who you can call on to come and help quickly should you find yourself in need of urgent help and support. That is where we can help.

Eldercare have a team of emergency responders in the Bury area who are trained to deal with sensitive and emergency situations and who can be by your side, usually within 30 minutes of you pressing your pendant alarm, alerting us to the help that you need.

When our nearest responder has come to your assistance, they will quickly determine the best support you need given your circumstances. That may be straightforward - help getting you up on your feet and staying with you until you feel a little better, or your need may be greater.

If you are in need of a doctor or the emergency services, then our responders will make sure that you are safe and comfortable, make the necessary arrangements and stay with you until further help arrives. We can let your family and friends know what is happening, providing peace of mind whilst ensuring that you get the help that you need when you need it most.

Contact Details


Mrs Rita Bhullar

Job Title/Position

Customer Services Manager

Telephone Number

01706 242803


Times & Dates

Date(s) Info

The Emergency Response service is available 24/7, 365 days a year

Time of Day

Evening, Afternoon, Morning

Session Information

The customer care team can be contacted 9am to 5pm, Monday to Friday

Service Information


North West

Target Audiences:

Older people (over 65)

Links for information

Last updated 21st December 2022

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