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Family Lives

The Annex York House, Salisbury Square, Hatfield, Hertforshire, AL9 5AD

About this service

Help and support for separated families. Family Lives is a charity that supports parents and families in England with all aspects of family life. They can be contacted via the helpline, as well as through email, Skype and live CHAT.

We recognise that the best way to support families is to provide professional, non-judgmental support and advice in a way that all members of the family can freely access. We provide this through our 24 hour helpline, extensive advice on our website, live CHAT services, befriending services, and parenting/relationship support groups. Nearly all of our services are accessible at no charge to parents and you can contact us 365 days a year.

People contact us about all aspects of family life including child development, issues with schools and parenting/relationship support. We also respond when life becomes complicated and provide support around family breakdown, aggression in the home, Bullying, risky teenage behaviour and mental health concerns of both parents and their children. It is good to talk and we can help you find solutions and recommend further support within our own wider services and/or from our many partner organisations.