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Independent Age

  • Date Updated

    06 May 2020

  • Type


  • Location


Whatever happens as we get older, we all want to remain independent and live life on our own terms. That’s why, as well as offering regular friendly contact and a strong campaigning voice, Independent Age can provide you and your family with clear, free and impartial advice on the issues that matter: care and support, money and benefits, health and mobility. A charity founded over 150 years ago, we’re independent so you can be.


We give free, confidential advice over the telephone for older people, their families and carers on issues such as getting help at home, adaptations, care assessments, paying for care, staying in touch with other people and welfare benefits.

Our advisers are knowledgeable and patient. They may answer your query straightaway or, if you need more time, book a follow-up appointment with you for a more detailed discussion.

Call our team of experts on 0800 319 6789, Monday to Friday, 8am-8pm, and Saturday, 9am-1pm, or email your query to

Information and advice

Our free guides and factsheets are full of information to help you boost your income, find the care you need, remain independent, choose the right place to live, stay connected with others, and more.

You can view the full range of our information resources on our website, as well as useful links and details about the free support we offer.

Order our guides and factsheets at, or call us on 0800 319 6789.

Regular calls and visits

Too many people in our country feel completely alone. A million older people in the UK are lonely most of the time, and five million say television is their main form of company.

With the help of our committed volunteers, we provide friendship services to relieve loneliness and isolation. This is delivered through phone calls, visits, telephone discussion groups and more, enabling participants to become part of the wider community and feel more engaged and valued.

To find out more, call 0800 319 6789 or visit



North West

Target Audience(s)

Older people, Adult carers

  • Address

    18 Avonmore Road , Avonmore Road , London ,
  • Postcode

    W14 8RR