Patient Advice and Liaison Service (PALS)

Patient Advice and Liaison Service (PALS)

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The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

You can find PALS officers in your local hospital:

Contact Details

Organiser Address

Fairfield General Hospital, Rochdale Old Road, Bury, Lancashire BL9 7TD

Telephone Number

0161 778 5665

Email Address



Referral Notes

Open/self referral, Family, Carer

The Bury Directory

Service Information


North West

Links for information

Last updated 31 March 2022

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