Rapid Response Service

Rapid Response Service

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Rapid Response Service is run by Bury Metropolitan Borough Council

Miss Ruth Helen Heywood

Registered Manager

Type of service

  • Community services - Nursing
  • Rehabilitation (illness/injury)


  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • Physical disabilities

Local Authority

  • Bury

Regulated services/activities

CQC register Rapid Response Service to carry out the following legally regulated services here:

  • Treatment of disease, disorder or injury

Contact Details


Ruth Heywood

Job Title/Position

Registered Manager

Organiser Address

Rapid Response Service Textile Hall, Manchester Road, Bury, Lancashire BL9 0DG

Telephone Number


Email Address




Referral Notes

Rapid Response referral process; all health and social care professionals can refer in to the Rapid Response service including;

  • 111
  • NWAS
  • GP
  • Hospitals within the Bury borough
  • Hospitals out of borough for all Bury residents
  • Adult care services
  • Health professionals
  • Social care services

Members of the Public can contact Bury Adult Care Connect and Direct Hub direct on 0161 253 5151 (CADHUB ) where customer service advisors will screen the referral and determine if a Crisis - Rapid Response is required, and direct to the Rapid Response Team if requires a 2 hr response’ is required.

Members of the public can contact there GP or any other social care or health professional to refer them direct’. If a Rapid Response is not required, CADHUB will refer to ACS Locality Social work teams, for awaiting assessment.

Care Quality Commission Inspection

CQC Overall Rating


CQC Report Date

2019-09-10 23:46:44

Service Information


Bury & Local Area

Target Audiences:

Older people (over 65), Adults

Support Groups:

Physical impairment, Mental health conditions, Dementia

Referral Required?:

Last updated 3rd July 2020

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