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Rapid Response Service

Rapid Response Service

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Rapid Response Service is run by Bury Metropolitan Borough Council

Miss Ruth Helen Heywood

Registered Manager

Type of service

  • Community services - Nursing
  • Rehabilitation (illness/injury)


  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • Physical disabilities

Local Authority

  • Bury

Regulated services/activities

CQC register Rapid Response Service to carry out the following legally regulated services here:

  • Treatment of disease, disorder or injury

Contact Details


Ruth Heywood

Job Title/Position

Registered Manager

Telephone Number


Email Address



Referral Notes

Rapid Response referral process; all health and social care professionals can refer in to the Rapid Response service including;

  • 111
  • NWAS
  • GP
  • Hospitals within the Bury borough
  • Hospitals out of borough for all Bury residents
  • Adult care services
  • Health professionals
  • Social care services

Members of the Public can contact Bury Adult Care Connect and Direct Hub direct on 0161 253 5151 (CADHUB ) where customer service advisors will screen the referral and determine if a Crisis - Rapid Response is required, and direct to the Rapid Response Team if requires a 2 hr response’ is required.

Members of the public can contact there GP or any other social care or health professional to refer them direct’. If a Rapid Response is not required, CADHUB will refer to ACS Locality Social work teams, for awaiting assessment.

Care Quality Commission Inspection

CQC Overall Rating


CQC Report Date

10 Sep 2019

Service Information


Bury & Local Area

Target Audiences:

Older people (over 65), Adults

Support Groups:

Physical impairment, Mental health conditions, Dementia

Referral Required?:

Last updated 18th April 2024

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