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Integrated Care and Support in Bury

Integration of Care, Support & Health

Bury is at the forefront of integrated care, bringing together health, social care, and community services to provide seamless, person-centred support for residents.

The Bury Integrated Care Partnership (BICP) unites Bury Council, the NHS, voluntary sector, and other partners to deliver coordinated services across the borough. This means:

  • Health and social care professionals—including GPs, nurses, social workers, and community groups—work as one team to ensure people receive the right care, at the right time, in the right place.
  • Services are designed to help people stay well, live independently, and access support close to home.
  • Integrated neighbourhood teams and Primary Care Networks ensure care is personalised and responsive, reducing duplication and improving outcomes for residents.

For more information, visit the Bury Integrated Care Partnership website.

Care Standards and the Role of the Care Quality Commission (CQC)

All health and social care services in Bury must meet strict quality and safety standards set by the Care Quality Commission (CQC), the independent regulator for England. The CQC:

  • Registers and inspects care providers, including care homes, home care agencies, hospitals, and GP practices.
  • Monitors services to ensure they are safe, effective, compassionate, and well-led.
  • Publishes inspection reports and ratings, helping residents make informed choices about their care.
  • Has the power to require improvements or, in serious cases, close services that do not meet national standards.

You can view CQC ratings and reports for local services on the CQC website or where available, the CQC rating associated with each provider is listed on their listing on our directory of services.

Assessing Needs and Deciding How to Meet Them

If you or someone you know needs care or support, Bury Council offers a clear assessment process:

  1. Contact Adult Social Care: Reach out to Bury Council’s Adult Social Care team to request a needs assessment for yourself or someone else.
  2. Needs Assessment: A trained professional will talk with you about your daily life, health, and what you want to achieve. This assessment is free and can be done at home, by phone, or online.
  3. Eligibility Decision: The council will decide if you are eligible for support based on national criteria. If eligible, you’ll work together to decide how best to meet your needs—this could include care at home, equipment, community support, or residential care.
  4. Information and Advice: Even if you are not eligible for council-funded support, you will receive advice and information about local services and resources.

Care Planning and Support Plan Reviews

Once your needs have been assessed and support agreed, a care and support plan will be created with you. This plan:

  • Sets out your needs, goals, and the support you will receive.
  • Details your personal budget (if eligible) and how it will be used.
  • Is developed with your input, ensuring your wishes and preferences are central.

Support Plan Reviews:

  • Your care plan will be reviewed within 6–8 weeks of starting a new service or significant change, and then at least once every 12 months.
  • Reviews check what’s working, what isn’t, and whether your needs or circumstances have changed.
  • You, your carer, or anyone involved in your care can request a review at any time if you feel your needs have changed.
  • If a review finds your needs have changed, a reassessment will be arranged to update your plan.

Regular reviews ensure your support remains relevant, effective, and focused on your wellbeing and independence.

For more information or to request an assessment, contact Bury Council Adult Social Care or find the information you need on Bury's Adult Social Care Information Hub the Bury Directory