Our buddies work with people on a one-to-one basis in libraries and digital hubs and run sessions covering a variety of topics for people needing help.

We are looking for people who can do some of these things:

• Can browse websites and use a search engine
• Can SEND emails and complete online forms
• Can shop online including online banking
• Can use video calling
• Can help with applying for jobs
• Can explain about Internet security and staying safe online
• Can help with tablets and smart phones
• Can use Microsoft Office e.g. MS Word, Excel.
• Are willing to help others e.g. relatives, friends, neighbours, local groups

Requirements of the role:                                               

Enthusiasm and an interest in helping others gain the computer skills they need.  The skills and qualities required are:-

• ·         Friendliness and approachability
• ·         Patience
• ·         Good at explaining instructions to people learning something new
• ·         Confidence to work with people from a wide educational background
• ·         Ability to encourage and motivate
• ·         Be passionate about the internet and the benefits it can provide
• Digital Buddies will be expected to attend 6 hours of training with the Adult Education Service.