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Managed Account Services

Photograph taken by John Openshaw

Managed Account Services

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If you have a Personal budget and use Direct Payments to arrange your care and support through an agency, our Managed Account Service can make your life easier.

You make the decisions and stay in control of your support services while we take care of managing all the financial instructions.

We will:

  • Receive and hold your Personal budget / Direct Payments funds in a secure, dedicated bank account
  • Make sure the money from the Local Authority is correct
  • Receive invoices and arrange payments to care agencies
  • Produce statements showing all transactions

Here's what some of our customers say:

“A great service. I really appreciate your kindness and patience and that you never make feel silly for asking questions no matter how simple they are”

“Thank you for taking away the worry of dealing with the financial side of things for me”

Direct Payments have changed my life. I couldn’t have done it without KDC’s help and their Managed Accounts Service”

Contact Details


Colette Salt

Job Title/Position

Direct Payments Officer

Telephone Number

0151 480 8873


Times & Dates

Date(s) Info

Monday to Friday from 9.00 a.m. to 5.00 p.m.

Time of Day

Afternoon, Morning

Service Information



Target Audiences:

All ages

Support Groups:

Physical impairment, Learning difficulties, Autism, Visual impairment, Hearing impairment, Mental health conditions, Communication impairment, Dementia, Sensory Impairment, Health & Wellbeing, Complex Needs

Links for information

Last updated 9th February 2023

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