We have had some really positive feedback from those that have either referred into our service or have been supported by our team.

Professional’s feedback – “The programme has led to closer working and relationship building across all parts of the health and social care system. By working closer we are able to react more quickly to the needs of our most vulnerable patients. “

Professional’s feedback – “Having a group of professionals from different services working together really makes a difference for the customer. I know that everyone who attends the meeting want to ensure the best outcomes for the person being discussed and strives to do what they can to assist and support whenever possible”

Professional’s feedback –“ ACM continues to be a good source of referrals for the Beacon Service. Attending these meetings also gives us direct contact with GPs and other health related professionals. All the staff that attend are very welcoming, passionate about support the individual and respectful of others opinions. The meetings themselves are very well organised with the neighbourhood support officers providing insight into cases and that much needed admin support. (Paul Makinson, Social Prescribing Lead, Bury beacon Service). “

Service users feedback – “ The support in place for my wife has been life changing for her and me. It has meant I am now able to continue with working to provide for my family, knowing she has all the support in place. This has given me peace of mind which is invaluable and also allowed me to have some time to myself which supports my own wellbeing as a carer this is very important. For my wife it has helped her to remain more independent with support and maintain a level of dignity – really can thank the team enough.”

Service users feedback - “Having the support from this service felt like having the weight lifted from my shoulders, after being provided with respite care for my husband made a big difference to our lives.

Service users feedback –“Having support from the service and putting in place care for my adult son has meant my own mental health felt so much better supported, you understood the pressure that I was under in my role and your help was invaluable.

Integrated Neighbourhood Teams Pathway to Active Case Management (ACM)